Frequently Asked Questions

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RezyPro is an online marketplace dedicated to showcasing experts providing pre-construction services for the build environment.

RezyPro helps expand your brand reach, connects you with interested clients, and provides a supportive network for our supplier community.

Our platform provides access to store analytics, product management, order management and gives you the ability to chat directly with your clients.

  • Expand brand reach and visibility: Collaborate with our social media team to create engaging content featuring your brand and services, shared across our RezyPro social media platforms.
  • “Meet the Supplier” Stories: Share your inspiring journey, passion and expertise with our audience through our captivating “Meet the Supplier” stories.
  • Google Ads: Leverage our advertising and reach more people by listing on the marketplace.
  • Featured articles: have your work featured in our RezyPro featured articles.
  • Blogs: Showcase your expertise through our guest blog articles and capture the attention of potential customers.
  • Newsletter inclusion: RezyPro sends out monthly newsletters to all subscribers featuring our suppliers.

RezyPro charges an annual membership fee for hosting your profile on the platform.

There are no introduction fees. This means all communications between clients and experts are free.

RezyPro takes a small transaction fee (including Stripe payment processing fee) for services sold via the platform, everything else goes directly to the supplier of the work.

A customer makes a payment to RezyPro using any major credit or debit card, and then via an integration with Stripe, the payment is automatically split into our commission fee and the net total for the supplier (minus any Stripe transaction fees).

As a Supplier you will have access to up-to-date information on orders and messages in an easy to use reporting dashboard.

Clients are encouraged to leave reviews on services they have purchased and on profile interactions, which can then be displayed on your profile and on the relevant service(s) that were ordered. As the supplier you’re protected against any fake reviews, as customers can only make a written review after they have paid for a service ordered within the platform.

If you need more help

Contact the RezyPro team at hello@rezypro.co.uk

Our expert suppliers are consulting companies and other independent design and technical professionals that have signed up for an expert account. Each expert is vetted by our team to ensure they are who they say they are.

You can freely search and contact any of our expert consultants within the marketplace using the contact details provided.

You can also use the ‘request a service’ function and interested suppliers will make contact with you directly.

No, the Rezy Pro service is completely free. Suppliers will quote for your job and advertise fee paying services on their profile.

If you have any queries with setting up your account or need help please contact the Rezy Pro team hello@rezypro.co.uk

Customer clients are encouraged to leave reviews on services they have purchased and on profile interactions, which can then be displayed on your profile and on the relevant service(s) that were ordered. As the supplier you’re protected against any fake reviews, as customers can only make a written review after they have paid for a service ordered within the platform.

 

If you need more help

Contact the RezyPro team at hello@rezypro.co.uk

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